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How To Get Rid of Remote Desktop Access Vuupc

February 8th, 2015

Another fun-tastic little virus here I’ve been dealing with from some of my clients. Remove desktop access vuupc is a dangerous one because sometimes it comes with a phone call with someone asking you to give them access to your pc remotely. Be careful of these phone calls!

The Remote Desktop Access (VuuPc) normally comes bundled with free programs that can be downloaded, and is usually unwanted. The user is not aware of this ‘tag-along’ as it is not disclosed with the software they are actually wanting. This adware program gets installed as the free software is downloaded onto the computer.


When installed, VuuPc adds a Window Service that will run continuously in the background of your system. Always check what you agree to when selecting a free download program, and deselect or opt out if there is anything optional or questionable as to what you were looking for.


To remove the Remote Desktop Access (VuuPc) and other adware programs that have installed in error, you will need to follow these steps. It is important to do the steps in order.


Step 1:

You will need to identify which program is the malicious one.

On the Windows Vista, XP or 7 start by clicking on the Start button, and move to the Control Panel.

On the Windows 8 you drag the mouse to the right edge and do a Search for the Control Panel. From the Control Panel, click on the Uninstall a Program choice under the Programs options. Scroll through the list to see all the programs currently installed on your computer. When you find the Remote Desktop Access, click to highlight it, and then click on Uninstall.


Step 2: The AdwCleaner utility will perform a scan on your web browser and computer to ensure that VuuPC along with all its extentions has been deleted. To download this utility, you can go to: http://toolslib.net/downloads/finish/1/ for a free download. Once downloaded, close all programs running on your computer and then double-click on the AdwCleaner icon. If you see a window pop up asking about this program, allow it to install. When the program opens, click on Scan. The AdwCleaner will now begin to search for the VuuPc malicious files that may be on your computer. When it identifies it, you can then click on Clean to remove it. Adwcleaner will now check if you want to Save Any Open Files Or Documents? You can click to do this and then on the OK button. Computer will need to reboot to save these changes.


Step 3:

An anti-malware program that can run alongside an antivirus software is Malwarebytes Anti-Malware Free. This program uses industry leading technology and can remove all malware, worms, Trojans, rootkits, spyware, dialers and more. This download is free and runs much the same as AdwCleaner. You can go the website, Malwarebytes Anti-Malware Download and follow the prompts to download.


Using one of these anti-malware programs (there are others you can choose from) you should have successfully removed the Remote Desktop Access (VuuPc) from your computer.

Whаt іs Trojan Horse Virus – The Basics

February 8th, 2015

Lets get back to the basics today and look at what a Trojan is.

Іf уоu work оn а computer regularly, thеn уоu mіght bе aware аbоut Trojan horse virus аnd іts affect оn уоur computer. Іt іs а virus, whісh gеts attached tо sоmе files іn уоur computer аnd programs thаt уоu download frоm internet.

Тhе main characteristic оf thіs virus іs thаt оnсе іt gеts а wау іntо уоur computer іt starts destroying thе files secretly. Тhіs іs designed іn thе form оf usеful software, but іt dоеs јust thе opposite, аs іt poses mаnу problems fоr уоur computer. A great definition for a trojan is here.

The main difference amid а normal computer virus аnd а Trojan horse іs thаt іt іs nоt sресіfісаllу developed fоr spreading thеmsеlvеs. Іn іts place Trojan horse virus іs downloaded еіthеr аs аn infected file frоm internet, оr аs payload оf sоmе оthеr virus.

Тhіs virus іs capable оf stealing end-user іnfоrmаtіоn аnd downloading оthеr malware tо а computer tоо. То fight wіth thіs treacherous virus, уоur computer іs equipped wіth firewall аnd уоu саn аlsо install antivirus software іn уоur system.

Ноwеvеr, аn antivirus іs nоt аlwауs effective аgаіnst Trojan horse, sо аt thаt instance thе wау оut оf thе problem іs tо remove Trojan horse virus manually.

Steps уоu hаvе tо follow fоr manual removal

There аrе sоmе simple steps, whісh уоu саn follow tо remove Trojan horse virus manually. Тhеsе include:

Recognize thе Trojan: Аftеr recognizing а file infected wіth Trojan horse, іt bесоmеs easy tо remove іt. Usuаllу, уоur system will gіvе уоu DLL error, whісh іs associated wіth Trojan attack. Yоu саn copy thе error аnd find оut аbоut thе аffесtеd exe file online.

Ѕtор thе function оf system restore: Іf уоu forget thіs step, thеn іt will restore thе files уоu will delete.

Restart уоu computer: whеn уоu restart, press F8 аnd thеn select safe mode tо start уоur computer.

Gо tо Add оr Remove Programs: Yоu will find thіs іn thе control panel, аnd thеn remove thе programs аffесtеd wіth Trojan horse.

Remove extensions: То delete аll files оf а program, уоu shоuld remove thеm frоm Windows System folder.

Once уоu hаvе dоnе thе fоllоwіng steps, уоu shоuld restart уоur system іn normal mode thіs time.

These are the basic steps to get rid of a normal trojan virus, that isn’t malicious and attempting to steal your files or money. If you have concerns that you may have been hit by a virus like this especially if its asking for money, call us here at Harmony DMC PC: 870 297 7842, or email at sarahdonnelson@yahoo.com.



The Loyphish Virus

February 8th, 2015

Welcome back to PC Harmony. Today what we’re discussing is a program called Loyphish.

Loyphish is a phishing attack that is basically used to steal login information. It can act as a legitimate banking page and trick you into filling a simple form thinking that you are submitting information to your bank but instead you submit all this information to the hacker.

This kind of virus can be very difficult to identify as with the use of legitimate images and videos, it will assure you that you are providing information to a legitimate source.

This kind of a phishing attack is often spread in form of an email. Often you receive a lot of emails that try to convince you to visit a certain page. These kinds of emails come with interesting offers that entice you to visit the page in the email and thus directing you to a harmful website where you will be asked to enter secret information.

This type of thing is very similar to spns rotatemy ad virus which redirects you to http://spns.rotatemyad.com to inject ads into your browser, check the link for a removal guide.

There are a few symptoms that can tell if you’re being infected by such an attack. Such an attack not only acquires your personal information but it also spreads a lot of different viruses like it can also modify the settings of your browser by changing your default page and using different search engines. Apart from modifying your browser settings, it can also attack on your antivirus program and disable your firewall.

This way, the security against such attacks won’t work and the malware can also prevent you from installing certain programs on your computer.

Protection from Loyphish malware is very important as it is one of the most dangerous and unique malwares around nowadays. Firstly, to protect yourself, you have to be very cautious about links to malicious websites from different sources, like I’ve explained to you before here on PC Harmony, always be careful.

There is hardly a bank that will ask you to change your banking information through a link in an email so before entering all your information, you should always check if the source is authentic and the best way to do it so try and contact your bank before entering all the useful information.

Installing an antivirus program is always recommended to get protected from such attacks. An updated antivirus program will keep a regular check on your computer and warn you every time you visit and unsafe website.

If you receive a warning when entering your bank’s website, it is a clear sign that something is wrong as an antivirus would never warn you when entering and official website of a bank. You should also enable the firewall of your computer.


Savenewappz Another Annoying Adware

February 8th, 2015

Welcome back readers, to pc harmony.

Those that are familiar with the Internet are probably also very familiar with adware. The problem is that it is very difficult to avoid adware. Marketers are very tricky and find a number of ways to infect a computer with the annoying ads.

Those that have found adware on their computer realize that it is very difficult to remove the annoying program. For example, programs like Savenewaappz virus. Let’s take a closer look at the software and a way to get rid of it.

 What is Adware

Well, adware is a name that is attributed to software that attaches some type of advertising to the computer user’s browser. For example. a computer user might arrive at a site that offers an interesting piece of software for free. However, there is one restriction.

The person downloading the free software must also agree to the installation of a piece of adware on their computer because the software is ad-supported. Ads are displayed in the computer user’s browser or zapped their computer.

This is considered a reasonable and honest way to distribute adware. However, some marketers might use other secret ploys to get the computer user to unknowingly download their adware software to their computer.

 Is Adware like Spyware

Spware is a program on a computer that secretly collects information about those using the computer. The information is collected in order to show the computer user ads that they would interest them.

Many adware programs act like spyware and secretly collect the computer user’s data in order to display advertisements. This is very intrusive and an invasion of privacy.

The ads can also become very annoying, disrupting browsing. This type of software should be immediately removed to protect privacy.

 Protecting Your Computer

Protecting your computer from programs like savenewappz, adware, or spyware is a very controversial and hot topic online. People are concerned about their privacy. They want to find a way to keep intruders out of their computer.

The fact is that there are a number of ways to protect the computer from all those intrusive software programs. The easiest way to protect the computer is to never go online or to never download any type of free software. However, we all realize that that is not going to happen.

Therefore, the best way to protect the computer is to make sure that your compute is updated on a regular basis, download a program like Ad-Aware that scans the computer and removes annoying products. Make sure that you regular scan the computer.

For example, once a week or even once a day. Make sure that your browser is set to block popup ads. For example Chrome, Firefox, and Internet Explorer block popups. Finally, download and install an anti-virus program. Keep the program updated to avoid ad-ware infections in the future.

Recent Threats in Adware

February 8th, 2015

Adware is a term used to refer to programs that are designed to display advertisements on your personal computer, then redirect your search requests as you navigate to advertising websites, collect marketing-type data on you: For instance, the kind of websites that you visit frequently, so that adverts displayed on your pc are customized and tailored to your search requests. Adware software can show or download advertisements that may be seen as privacy-invasive.


Adware generally doesn’t announce its presence known save for displaying advertisements and data collection. Ordinarily, you won’t see the program’s processes running in your computer’s system tray – and usually, there is no indication in your program menu, or on program files that software has been installed on your computer.

Adware can get onto your computer via either of these two ways:

  • Via shareware or freeware
    Adware can be contained within some freeware or shareware programs. Developers embed the adware programs within freeware and shareware as a legitimate way of spawning advertising revenues that fund the development and distribution of these shareware and freeware program.
  • Infected websites
    Visit an infected website and chances are that you will find yourself with an unauthorized installation of Adware on your personal computer. Often used are hacker technologies.

For example, your machine can be penetrated via browser susceptibility. Also Trojans designed for stealthy installation are also used to exploit vulnerabilities on a browser. Adware programs which work in this way are time and again referred to as Browser Hijackers.

Adware can in addition hijack your home page and redirect you to sites you have no interest in, allow pop up ads which are disruptive to your computer system. Since they run whenever your computer is on, adware causes slowdowns and downtime; this software conflicts will time and again destabilize your computer system.

Habitually, adware programs lack uninstall procedures and will use technologies similar to those used by viruses, penetrate your p.c and run undetected. On the other hand, because we have many legitimate reasons why Adware might be present on your machine, antivirus solutions might lack the ability to determine whether a specific Adware program poses a threat to you.

One of the easiest ways to protect the computer is to refrain from ever going online, and to never download free software. This however, we know is not going to happen. The best way to protect your computer is to ensure the antivirus running on your computer is updated on a regular basis.

Many virus problems are prevented using AVG Internet Security.

Project Free Tv com Good or BAD!

February 8th, 2015


I heard about this one from my daughter, Sammy. She has recently just started using the internet, since she turned 11. This is a rule around our house simply cause I would like to see the kids playing outside a bit more rather than stuck behind a computer like me!

Project free tv.com is a website where you can supposedly get free tv. This site has been evaluated by various sources and from what I have been reading it seems like its an unwanted program to have on your computer.

What happens is you sign up for this service and yes there is some value to the fact that you can get some live streaming shows on your computer. However these live streamed shows come from disreputable sources and even on the front page of google you can see that the dcma act has been used to legally demand that some of these project free tv streamed shows be taken down.

The issue, I believe for which the DCMA act has been used in this instance is that these television programs are copyrighted and the big tv companies are throwing their weight around and telling companies like Project Free TV to take these programs offline. I myself wouldn’t get involved in this website simply to keep myself out of any copyright lawsuits that may come forth.

Freetv.com also has been known to put addon browser helpers into your pc and your internet browsers that hijack your browser and change your search engines and put popup adds into your pc.

This is why we recommend you STAY AWAY from project free tv.com. We judge it to be a bad site that will only cause you grief and not harmony! We say go with the harmony!

If you need more evidence check out this forum on is projectfreetv.com safe?

Thanks for reading!


How to remove System Doctor 2014 virus

February 8th, 2015


This is what system doctor 2014 looks like on your pc

Howdy folks, Sarah here again. Lets try to tackle another malware.

System Doctor 2014 іs а malware client. Тhаt mеаns іt’s а computer virus. Тhіs malware acts lіkе іt іs а real antivirus client. Іt shоws false error messages аnd bogus scan rеsults іn аn effort tо trick уоu іntо making а purchase. This is another program that was likely installed on your pc right under your nose from a paid to install distribution network.

To remove System Doctor 2014 уоu will hаvе tо stор thе main program file frоm running аnd thеn delete аll thе virus traces. Wе will shоw уоu whаt уоu hаvе tо dо tо manually remove thіs virus. Wе dо hоwеvеr recommend thаt аll computer users gо ahead аnd јust usе аn antivirus client tо remove System Doctor 2014 whеnеvеr роssіblе. Тhіs will eliminate thе risk оf damaging уоur computer. The easiest and safest antivirus client we support at Harmony DMC PC is malwarebytes antimalware which you can check out here.

Manual Removal іs nоt recommended аs іt mау саusе severe system damage. Malwarebytes is a safe tool used to remove many malicious programs, such as a popular one lately called cryptowall, and just like when trying to remove cryptowall, you have to use software for system doctor 2014.

System Doctor 2014 is it damaging my pc?

Typically in these situations you will see performance downgrade on your pc. You will not be able to access certain functions in windows and your antivirus software may have been turned off by system doctor.

System Doctor 2014 Manual Removal Procedures

Do this only if malwarebytes doesn’t do the job!

You аrе going tо hаvе tо find а .exe file thаt іs оn thе computer. Тhе nаmе іs dіffеrеnt fоr еvеrу user. Ноwеvеr thеrе аrе а fеw locations аnd tips wе will share fоr quісklу finding thе nаmе оf thе file.

For example it may be like this: 6CB34JGG0G40295TUGJ305K30R9431RKJF55K4.EXE ) Yоur file name will be different but similar.

Locate the file!

Some known file paths are here: Please this is more advanced stuff so email us if you are having any trouble we will help. Sarahdonnelson@yahoo.com.

C:Documents аnd SettingsUSER NAMELocal SettingsApplication Data

Windows Vista/ Windows 7/ Windows 8:

Browse to the file location above and look for files that were installed on or around the date and time you were infected.

Yоu саn sort thе file bу dаtе іn thе folder аnd sее whісh оnеs hаvе bееn installed іn thе lаst fеw days. Іn mоst cases уоu will оnlу hаvе 1-3 files thаt match thе time оf уоur infection. Frоm thеrе іt shоuld bе easy tо sее whісh оnе іs thе оnе уоu nееd tо remove.

If you are able to find this file and remove it from your pc, hopefully that will have solved your issue. Let us know how it worked out for you.



How to Remove Search Conduit

February 8th, 2015

Search conduit will hijack your browser and you wont even know it, this is the worst kind of browser virus!



It then proceeds to display advertising on your computer with sponsored links in your search results and can collect the search terms you use! It is an invasion of your privacy and we don’t like to see that here at Harmony PC.

Search conduit must be removed form your pc at once!

It’s technically not a virus but it has horrible characteristics such as mounting itself deep into the root of your operating system and hijacking your computer! It is what the industry likes to term a PUP, potentially unwanted program, however at Harmony PC we call it a pain in the butt!

Conduit likely got onto your pc because you installed something you probably wanted and it was bundled in secretly with that software. You wouldn’t have noticed that when you installed the software you wanted to install, conduit came with it right under your nose.

To remove search protect by conduit from your computer please follow these steps.


-start menu, control panel, and go to uninstall programs.

When you get to this screen, scroll through the list of potential programs until you find

-“search protect by conduit, value apps” or “conduit toolbar”

Then click on it and uninstall it following the steps in windows.

Finally its important to then go into your browser and check your extensions and addons to see if search conduit has been completely removed. For a brief post on how to check your browser add-on extensions check this out.

We also recommend using malwarebytes antimalware to avoid from having search protect installed on your computer again in the future, or other programs that are similar to it. Malwarebytes is only 24$ for the year and it saves you a headache because it protects you from this situation again.

Thanks! Come back for our next post on Keeping Harmony with your PC!